Business Customer Service in China? Interesting insight into the prep leading up to the Beijing Olympics on this Reuters site. It’s mostly, from what I gather, written by professional reports who are not typically located in Beijing. It’s a nice (fluffy) look at some of the things that are happening in the run
Business Baseball Players took Steroids. So what? Great article about Baseball and business ethics at the site Knowledge@Warton . The point there being that gaffes, mistakes or even all out lies are not damaging to a companies value until those (un)ethical events strike directly at the core of their consumers’ mission/vision/values. I would add:
Business Reminder: if you didn't confirm it, it didn't happen. Paperwork is not enough. Most of the time lack of on-site inspection just costs you money, which is bad enough. But some times it cost lives. It doesn't matter how big you are, you need to have someone on the ground to confirm that things are indeed
Business The Chinese working Environment, part 347. The following are a collect of stories that I've either see, experienced directly or been told by the first had participants in the last three weeks. The point to the stories is this: if you’re not a huge MNC (and sometimes even if you are) doing business
Business In Defense of Trading Companies—the honest ones, at least. I have to admit, I’m trading company. And I'm tired of hearing everyone bad mouth trading companies and then quickly hush up when I enter the room. Sure there are bad apples in the barrel but that is a characteristic that is certainly not unique to trading
Business The Holidays, Chinese Style Some times Chinese New Year/Spring Festival is hard to understand. I had one client ask me “Why did they schedule CNY right at the same time as the trade show?” Real question. But scheduling the lunar calendar aside, CNY can be pretty difficult to deal with if you’re
Business The Price of Rice in China Back in November (link) I listed out 12 things that are making the price of goods/services in China rise. This week, the folks from Sourcejuice via China Success Stories (two good sites for people trying to source from China) listed out 4 price-increase issues in more detail with
Business China—not so inscrutable after all Very interesting piece on Pysorg.com about the effectiveness of international management practices in China. From the article: Dr Gamble said: “All the evidence suggests that, whilst it may be necessary to adapt to some extent to local conditions, time-tested management practices actually translate well across cultures.” Basically the
Business Starting your own business in China--some additional comments. If you are looking to register your own business in China, I would suggest that you read this on the China Success Stories website. It’s a great list of must do’s. I would add a couple of other items to the list that if you’re not prepared
Business Crisis Averted! We're safe-GUARANTEED! Rejoice! Crisis averted. Once again the Nanny State has saved us all from ourselves and the evil capitalist pigs. Thank all that’s holy; we’re safe! I am relieved to report that the Chinese government confirms that there are no more substandard toys or food in China. None. The